Frequently Asked Questions

Are These Leathers Authentic?

Yes! We only use the highest A GRADE quality premium leathers․ You can find all available types of leathers and their different colors on Our materials page.

How Long Does Shipping Take and How Much Will It Cost?

Processing and shipping of all orders normally take up to 10 days.
Customers are paying only for products. For additional information
please read our Shipping Policy.

Which Shipping Carrier do you work with?

We partner with DHL. Once the order is processed, the tracking number is provided and your order is shipped via DHL Express within 5 days. The courier driver contacts you before parcel pick-up and delivers it out of charge.

What Size Should I Go For?

We offer a sizing chart on each product that has multiple sizes available directly on its page. We also accept custom orders for the sizes not listed on the size chart.

If you are unsure which size would fit perfectly, or you’d like to receive a custom quote for a special size, you are always welcome to contact us via chat or email at

In case the size which you ordered should not fit, you can easily return your items within 30 days.

Can I Return or Exchange an Item Purchased Online?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

All approved returns must be received by Reggenza within 14 calendar days of the return approval date. We’ll cover all shipping costs.

We guarantee a refund or exchange of unworn items, returned in a sellable condition with original packaging, with tags still on. For additional information check our Refund policy.

Reggenza reserves the right to refuse any return or exchange that does not meet these terms & conditions.