Frequently Asked Questions
Yes! We only use the highest A GRADE quality premium leathersβ€ You can find all available types of leathers and their different colors on Our materials page.
Processing and shipping of all orders normally take up to 10 days.
Customers are paying only for products. For additional information
please read our Shipping Policy.
We partner with DHL. Once the order is processed, the tracking number is provided and your order is shipped via DHL Express within 5 days. The courier driver contacts you before parcel pick-up and delivers it out of charge.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
All approved returns must be received by Reggenza within 14 calendar days of the return approval date. Weβll cover all shipping costs.
We guarantee a refund or exchange of unworn items returned in a sellable condition with original packaging and tags still on. For additional information, check our Returns & Refund Policy.
Reggenza reserves the right to refuse any return or exchange that does not meet these terms & conditions.
We currently ship to the US only via DHL Express. You can shop online in all U.S. States.
Definitely! We accept custom orders for the sizes according to our size chart, which you can find below each product and color according to our materials.
Please find the product you are interested in and send the page URL to support@reggenza.co.
We accept the following payment methods:
- Amazon Pay
- Apple Pay
- Google Pay
- Paypal
- Shop Pay
- Shop Pay Installments
- American Express
- Diners Club
- Discover
- JCB
- MasterCard
- Maestro
- VISA
All bank card payments are processed through Stripe. In case of card payments, please ensure the correct spelling of your name, card number, validity, and security as displayed on your card.
Itβs certainly not, and you are free to checkout as a guest, but we highly recommend creating an account to benefit from:
- Faster checkout experience
- Priority support
- Store multiple shipping addresses
- Customer-only extras
- View purchase history
- Manage your personal information
Just sign up with your email and confirm to use all these features. We promise not to sell your personal information or spam.
We offer a sizing chart on each product that has multiple sizes available directly on its page. We also accept custom orders for the sizes not listed on the size chart.
If you are unsure which size would fit perfectly, or youβd like to receive a custom quote for a special size, you are always welcome to contact us via chat or email at support@reggenza.co.
In case the size which you ordered should not fit, you can easily return your items within 30 days.