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Frequently Asked Questions
Are These Leathers Authentic?
Yes! We only use the highest A GRADE quality premium leathers․ You can find all available types of leathers and their different colors on Our materials page.
How Long Does Shipping Take and How Much Will It Cost?
Shipping and delivery are free. Processing and shipping of all orders normally take up to 10 business days. For additional information, please read our Shipping Policy.
Which Shipping Carrier Do You Work With?
We partner with DHL. Once the order is processed, the tracking number is provided, and your order is shipped via DHL Express within 5 days. The courier driver contacts you in advance and delivers the order to your doorstep.
Do You Ship Internationally?
We currently ship to the US only via DHL Express. You can shop online in all U.S. States.
Can I Order a Custom Size or Color?
Definitely! We accept custom orders for the sizes smaller or bigger than regular sizes of our size chart, which you can find below each product. We also offer a catalog where you can find our materials and colors. All custom orders are being approved for the custom quote.
Please find the product you are interested in and send the page URL to support@reggenza.co.
Can I Return or Exchange an Item Purchased Online?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
All approved returns must be received by Reggenza within 14 calendar days of the return approval date. We’ll cover all shipping costs.
We guarantee a refund or exchange of unworn items, returned in a sellable condition with original packaging, with tags still on. For additional information check our Refund policy.
Reggenza reserves the right to refuse any return or exchange that does not meet these terms & conditions.
Our Blog
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